We offer Shipping via DHL Express for all our orders, worldwide.

VAT, Other Taxes and Duties:
Some purchases may be subject to VAT and tariff depending on the local import law. Our product price and shipping fee does not include these extra costs. We encourage our customers to check local taxes and duties before ordering.

All applicable customs fees, taxes and duties are the sole responsibility of the customer. In addition, some orders may experience customs delays.

Please allow up to 2-4 business days (excluding weekends, holidays, and sale days) to process your order.

Processing Time + Shipping Time = Delivery Time

Normal delivery time is anytime between 4-9 business days.

APO/FPO and PO Boxes:
We apologize that we currently do not ship to APO/FPO or PO Boxes.

Policy and Terms:
Shipping fees are non-refundable. If you refuse any shipments from HEXA SHOES, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

Currency Conversion:
All payments and refunds are charged in Thai baht (THB). Currency conversion is for reference only. We suggest checking with the issuing bank of your credit card to find the exact exchange rate. We do not account for changes in exchange rates and will not issue price adjustments based on fluctuations of exchange rates.

Countries We Ship To:
We ship to over major countries worldwide. Please e-mail us if your country is not on our shipping country list.