We are committed to make sure you are happy with our products and customer service, so we have the best QC system possible and a 30-day after-sales service policy. We do not offer refunds on returns.
1. To avoid problems, customers are encouraged to check their size with our chart or chat with us via Facebook message or Line. Please email us requesting the exchange and pack them back, in an unworn condition, with the complete accessory set (shoe tree, storage bag, shopping bag, etc.)
2. We will take full responsibility for the return/exchange if we ship the wrong size (i.e. not the size ordered), as long as we are notified within 7 days of receipt.
3. For orders outside Thailand, we apologize for not being able to offer refunds nor returns at this point due to possible extra costs incurred on your side from countries’ customs law.
Domestic (Thailand): Free return accepted.
Overseas: Returns accepted only if customers accepts to cover all costs incurred {delivery + import duties, (if any)}.
